Identified - We have identified the issue related to SMS for UAE region and are working to resolve it. Users have the option to use alternative auth methods, like Duo Push or VoIP.
Please check back here or subscribe to updates for any changes.
Jun 22, 2026 - 23:58 EDT
This page provides status information on the services that are part of Duo Security. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact support. You can find your deployment ID in the Duo Admin Panel under Help.
The Duo Guide to Business Continuity will help you understand the two categories of Duo service outages, Duo’s failure modes and how to decide on Fail Safe vs. Fail Secure, how your applications will respond to different types of outages, and be prepared to message your users during an outage.
If you have any questions beyond the updates provided here, please contact us at support@duo.com.
Resolved -
The issue affecting AI Assistant functionality in the US-W1 region has been resolved.
Our team has verified that services are operating normally, and monitoring has confirmed system stability. Thank you for your patience while we resolved this issue.
Jun 10, 11:35 EDT
Investigating -
We are currently investigating an issue affecting AI Assistant functionality in the US-W1 (US West-1) region. Users may experience errors or be unable to access AI Assistant features.
Our engineering teams are actively investigating the issue and working to restore normal service as quickly as possible. Please check back here or subscribe to updates for the latest information.
Jun 10, 10:17 EDT